What are the check-in and check-out times at Citizenm San Francisco Union Square?
Check-in is from 14:00 and check-out is by 11:00.
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CITIZENM SAN FRANCISCO UNION SQUARE
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Key details
About the Hotel
72 Ellis Street, San Francisco, CA 94102,
- Close to Union Square
Great
8.8
9.4
4.5
4.5
The comfortable 4-star Citizenm San Francisco Union Square Hotel provides proximity to Oracle Park Baseball Stadium, which is located nearly a 25-minute walk away. Along with air-conditioned rooms, the smoke-free hotel offers a fitness studio with fitness classes for guests to stay fit.
Location
This San Francisco hotel is nestled in Downtown San Francisco with a wealth of happy-hour hot spots and elegant date-night destinations, including the classic Tadich Grill, the city's oldest restaurant, just 1.8 km from business venues like the 210-foot Coit Tower and approximately 700 metres from the free Cable Car Museum. The Citizenm San Francisco Union Square stands just around the corner from Powell Street tube station.
Ghirardelli Square is about a 10-minute ride away, while F Market Street Car train station is situated within 20 minutes' walk of the accommodation.
Well-connected to many sights, the hotel is a few moments from 4th Street & Market Street bus stop.
Rooms
Furnished with a writing table, each room is allergy-free and has a flat-screen TV with satellite channels. They also have private bathrooms. The private bathrooms have a separate toilet and a shower, along with comforts such as hair dryers and bath sheets.
Eat & Drink
In the onsite canteenM restaurant, guests can have their breakfast while enjoying American cuisine. Citizenm San Francisco Union Square Hotel features a dessert restaurant nearby, where guests can enjoy a variety of American cuisine.
Leisure & Business
Corporate travellers will benefit from a 24-hour business centre available on site.
“Citizenm San Francisco Union Square emphasizes tech-forward stays through in-room iPads and streamlined service. I note its proximity to Union Square and Powell Station benefits travelers keen on urban exploration. While compact, the rooms deliver a stylish, art-focused environment for business and solo trips.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- King Room High Floor2 persons14 m²1 King-size bedAir conditioningHeatingroom details
- King Room2 persons14 m²1 King-size bedAir conditioningHeatingroom details
- King Room Accessible2 persons14 m²1 King-size bedAir conditioningHeatingroom details
Calendar with prices and room availability
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Welcome drink
Dining
- Restaurant
Business
- Business centre
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- iPad
Show more
Dining Onsite
At CitizenM San Francisco Union Square, canteenM serves vibrant American cuisine in a modern, inviting setting. Guests can enjoy delectable meals at any hour of the day, from breakfast to dinner, making it a perfect spot for travelers looking to savor local tastes in a relaxed atmosphere.
Citizenm San Francisco Union Square Location
72 Ellis Street, San Francisco, CA 94102,
Explore San Francisco
Explore San Francisco
Chinatown
9 minutes' walk
Chinatown is the oldest and largest of its kind in North America, offering unique shops, restaurants, and cultural landmarks.
Union Square
9 minutes' walk
Union Square is a vibrant hub filled with shops, art installations, and plenty of space to relax and enjoy the surroundings.
San Francisco Museum of Modern Art
11 minutes' walk
The SFMOMA features an impressive collection of modern and contemporary art, along with rotating exhibitions and special events.
Museum of the African Diaspora
10 minutes' walk
This museum showcases the art, culture, and history of the African diaspora through engaging exhibitions and community programs.
Yoga at Yerba Buena Gardens
13 minutes' walk
Yoga sessions in the serene Yerba Buena Gardens promote relaxation and well-being amidst nature's beauty.
Cable Car Ride
9 minutes' walk
The iconic cable car ride offers a thrilling ascent through the city's steep hills, providing fantastic views along the way.
Visit Golden Gate Park
20 minutes' drive
Golden Gate Park is full of gardens, trails, and recreational opportunities, perfect for families and nature enthusiasts.
Explore Alcatraz Island
8 minutes' drive
This historic site offers ferry services to explore the infamous prison, complete with audio tours detailing its storied past.
John's Grill
2 minutes' walk
John's Grill offers a classic American menu with signature dishes like the Beefsteak Tomato, all in a rustic setting.
Puccini & Pinetti
2 minutes' walk
This Italian restaurant features an inviting atmosphere and popular dishes like handmade pasta and fresh seafood.
Les Joulins Jazz Bistro
1 minute's walk
A lively bistro combining live jazz with a diverse menu that includes American classics and signature cocktails.
King Of Thai Noodle
2 minutes' walk
This casual spot is known for its flavorful Thai dishes, including noodles, curries, and vegetarian options.
Les Joulins Jazz Bistro
1 minute's walk
Enjoy live jazz performances nightly while savoring delicious meals and drinks in a cozy atmosphere.
The American Conservatory Theater (ACT)
10 minutes' walk
A premier theater renowned for its innovative performances, ACT hosts plays, musicals, and special events year-round.
Golden Gate Theater
12 minutes' walk
This historic theater showcases Broadway shows and musical productions, promising spectacular entertainment.
Museum of the African Diaspora Events
10 minutes' walk
MoAD offers engaging community events and programs suitable for all ages, celebrating African culture through art and education.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of US$22 per person per day.
Pets
Pets are not allowed.
Number of floors:
9
Number of rooms:
195
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Great location
Clean room
Comfy bed
Cons
Bath disfunctional
Guest reviewsbased on 1947 reviews
Helen from United Kingdom
Couple
King Room
3 nights in November 2025
|
Reviewed: January 18, 2026
9/10
automated check-in rooftop bar
The automated check-in made everything seamless. I really appreciated that. the rooftop bar was a secret treasure. The views were amazing. but the ambiance was so romantic!
the lack of coffee machine in the room was a bit of a letdown.
0 Helpful
Eddie from Australia
King Room
3 nights in November 2025
|
Reviewed: January 12, 2026
9.3/10
Super Clean and Efficient!
comfortable bed helpful staff high-quality coffee room efficiency
The room offered everything I needed. I found the bed very comfortable, and I slept well. The staff were helpful and kind during my time there. I appreciated that the coffee provided was high-quality and tasty.
The elevators were a bit slow at peak times, but not a major issue.
Location
9/10
The hotel is close to transit options, including BART and the metro. Union Square is only a short walk from the front door. There is convenient access to shopping and many restaurants in the surrounding area.
Service
9/10
The staff was very friendly and eager to assist with any questions. Check-in was seamless, facilitated by the helpful staff on hand. I received some useful local recommendations from the concierge.
Facilities
9/10
The rooms are modern with high-tech amenities controlled via an iPad. The breakfast buffet had a great selection, including cheese. The downstairs cafe offered a full breakfast bar with many choices.
Dining
10/10
The breakfast was AMAZING!!! I enjoyed the cheese, a part of the buffet selection. The bar offered a wide range of drinks, and snacks were always available. There was a selection of various foods and drinks.
0 Helpful
|
Owen from Australia
Single
King Room
4 nights in November 2025
|
Reviewed: January 07, 2026
9.6/10
FANTASTIC hotel experience
modern room clean room easy access affordable drink
The room was modern, clean, and comfortable. The location allowed EASY access to transportation. I appreciated the bar and restaurant being open 24 hours. The drinks were also good and affordable, AMAZING!!!
The bed felt FIRM, not my preference.
Location
10/10
The hotel is very close to public transport. It is a short walk to the train station. This allows convenient access to various parts of the city. Public transportation is ESSENTIAL.
Dining
9/10
The hotel offers limited food options on the menu. The breakfast included tasty, fresh selections. This provided a perfect start to busy days exploring the city. The selections are WELL chosen.
Service
10/10
The staff was very accommodating and friendly. The entrance security was attentive, and the check-in was seamless. Everyone. I felt taken care of.
Rooms
9/10
The room included cool technologies for controlling blinds. Light settings were modern. The room had good selection of TV channels. This made it a comfortable and functional space to rest at night.
Facilities
10/10
The hotel includes inspiring artwork and furnishings throughout. The lobby is a spacious coworking space. The security staff is always on duty to ensure safety. A key is needed to access room floors.
0 Helpful
|
Eddie from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed: January 05, 2026
6/10
Some Issues Detracted from the Stay
small room impractical sink
The hotel's location was pretty good.
The room was too small. The bed was positioned right by the window. It was difficult to move around it. I also found the sink being in the room itself instead of the bathroom impractical.
0 Helpful
Francis from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed: December 30, 2025
7/10
staff kindness city center good location micro room high rate weak service
I found the staff very kind. This hotel was clean and right in the middle of everything. The location made traveling around the city very easy.
Almost everything could have been better. The rooms felt micro sized compared to most hotel rooms in the country. I felt claustrophobic sometimes, especially in the bathroom. The rate was quite high for the weak service and the room size.
0 Helpful
Owen from Australia
Single
king room
3 nights in November 2025
|
Reviewed: December 19, 2025
7/10
a decent stay
usb-c cable vibrant lobby slow elevator mouldy shower
the location is central. it is near various transport options. the rooms had sockets that supported usb-c cables (a nice touch!). the lobby is vibrant.
the elevators were slow. i had to use the escape stairwell to meet my uber. the shower border had mould. it needed a clean.
0 Helpful
Stephen from United States
Single
King Room
3 nights in November 2025
|
Reviewed: December 06, 2025
9/10
modern technology comfortable bed convenient location
My room featured modern technology! I controlled the lights and blinds via an iPad. The room also had a comfortable, large bed. I liked the hotel's convenient location near public transportation. It made getting around super easy!!!
The room was slightly smaller than expected.
0 Helpful
Show more reviews
FAQs
About Citizenm San Francisco Union Square
How far is Citizenm San Francisco Union Square from San Francisco International Airport?
The hotel is located 20 km from San Francisco International Airport.
What dining options are available at Citizenm San Francisco Union Square?
The hotel features an on-site restaurant serving American cuisine.
Is breakfast offered at Citizenm San Francisco Union Square?
A continental or à la carte breakfast is available for an additional charge of 22 USD.
What are the nearby attractions to Citizenm San Francisco Union Square?
Nearby attractions include Union Square (0.5 km), Coit Tower (2 km), and Oracle Park (3 km).
What facilities does Citizenm San Francisco Union Square provide for business travelers?
The hotel offers a business centre and free Wi-Fi throughout the property.
What are the notable amenities available in the rooms at Citizenm San Francisco Union Square?
Rooms are equipped with air conditioning, a flat-screen TV, and free toiletries.
Does Citizenm San Francisco Union Square have a fitness center?
Yes, there is a fitness center available for guests.
What languages are spoken by the staff at Citizenm San Francisco Union Square?
The staff speaks multiple languages to assist international guests.
Where is Citizenm San Francisco Union Square located?
The hotel is ideally set in the Union Square district of San Francisco.
What public transportation options are near Citizenm San Francisco Union Square?
The hotel is within walking distance of Powell Street metro station.
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