What are the check-in and check-out times at Citizenm San Francisco Union Square?
Check-in is from 14:00 and check-out is by 11:00.
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CITIZENM SAN FRANCISCO UNION SQUARE
140US$
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Key details
About the Hotel
72 Ellis Street,
San Francisco,
California,
United States,
CA 94102,
California
- Close to Union Square
Great
8.9
9.4
4.7
4.5
Loved by Citizenm San Francisco Union Square Hotel guests
"We enjoyed the well thought out high tech features of the property!"
"The bed is very comfortable and the blackout blinds provide pitch darkness which prob gave me one of my best sleeps in months."
Located only 1.5 km from the Asian Art Museum, the 4-star smoke-free Citizenm San Francisco Union Square Hotel offers Wi-Fi throughout the property and parking. This San Francisco hotel is centrally situated in proximity to the free Cable Car Museum, offering 195 rooms along with an American restaurant.
Location
The centre of San Francisco can be reached within a 20-minute walk, and natural attractions like the Alcatraz Island are nearly a 10-minute drive away. The Citizenm San Francisco Union Square is only 1.6 km from the performing arts theater "Herbst Theatre" in San Francisco.
Also, Oracle Park Baseball Stadium lies approximately a 25-minute walk away, while Powell Street underground station is not far from the hotel.
The nearest bus stop is 4th Street & Market Street, located just 0.7 km away, and F Market Street Car train station is just 1.6 km away.
Rooms
The allergy-friendly rooms have an iPod dock and an iPad, as well as comforts such as ironing facilities. The private bathrooms come with a separate toilet and a shower.
Eat & Drink
In the onsite canteenM restaurant, guests can have their breakfast while enjoying American cuisine.
Leisure & Business
As part of its commitment to guest wellness, Citizenm San Francisco Union Square Hotel includes a fitness club featuring fitness classes.
“Citizenm San Francisco Union Square emphasizes tech-forward stays through in-room iPads and streamlined service. I note its proximity to Union Square and Powell Station benefits travelers keen on urban exploration. While compact, the rooms deliver a stylish, art-focused environment for business and solo trips.”
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Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
Upper Floors King Room
2 persons
1 King-size bed
Shower
room details
King Room
2 persons
1 King-size bed
Shower
Heating
room details
Upper Floors Room
1 person
1 King-size bed
room details
Guest Room
1 person
1 King-size bed
room details
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Calendar with prices and room availability
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Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Welcome drink
Dining
- Restaurant
Business
- Business centre
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- iPad
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Dining Onsite
At CitizenM San Francisco Union Square, canteenM serves vibrant American cuisine in a modern, inviting setting. Guests can enjoy delectable meals at any hour of the day, from breakfast to dinner, making it a perfect spot for travelers looking to savor local tastes in a relaxed atmosphere.
Citizenm San Francisco Union Square Hotel Location
72 Ellis Street,
San Francisco,
California,
United States,
CA 94102,
California
Map view
72 Ellis Street,
San Francisco,
California,
United States,
CA 94102,
California
City landmarks
Harbour
Pier 39
2.6
km
Landmark
Chinatown
680 m
Monument
Lombard Street
2.1
km
Shopping Area
Union Square
680 m
Market
Ferry Building
2.1
km
Gallery
San Francisco Museum of Modern Art
870 m
Cable Car
Cable Car Museum
680 m
Tower
Coit Tower
1.8
km
Museum
Exploratorium
2.1
km
Public Building
San Francisco City Hall
1.5
km
Museum
Asian Art Museum
1.5
km
Museum
Contemporary Jewish Museum
870 m
Harbour
Fisherman's Wharf
2.6
km
Island
Alcatraz Island
4.8
km
Historic Site
Painted Ladies
2.5
km
Church
Grace Cathedral
680 m
Museum
Children's Creativity Museum
1.0
km
Event hall
Moscone Center
1.0
km
Museum
Wells Fargo History Museum
870 m
Baseball Stadium
Oracle Park
2.1
km
Church
St. Patrick's Catholic Church
870 m
Fountain
Lotta's Fountain
870 m
Mall
Westfield San Francisco Centre
890 m
Gallery
Xanadu Gallery
680 m
Mall
Metreon
1.0
km
Museum
Yerba Buena Center for the Arts
870 m
Museum
San Francisco Railway Museum
2.1
km
Nearby
Bush St What3words: ///also.secret.ever
Dragon's Gate
560 m
Museum
Museum of the African Diaspora
520 m
Garden
Yerba Buena Gardens
1.0
km
Restaurants
John's Grill
120 m
63 Ellis St
Johnny Foley's
240 m
243 Ofarrell St
Les Joulins Jazz Bistro
80 m
44 Ellis St
Puccini & Pinetti
160 m
129 Ellis St
King Of Thai Noodle
170 m
1400 California St
Sears Fine Food
430 m
439 Powell Street
Dojima-Ann
200 m
219 Ofarrell St between Powell St & Cyril Magnin St
Taste On Ellis
110 m
134 Ellis St
Boudin Bakery
250 m
170 Ofarrell St Macy's
Infusion Lounge
170 m
124 Ellis St
Explore San Francisco
Explore San Francisco
Chinatown
9 minutes' walk
Chinatown is the oldest and largest of its kind in North America, offering unique shops, restaurants, and cultural landmarks.
Union Square
9 minutes' walk
Union Square is a vibrant hub filled with shops, art installations, and plenty of space to relax and enjoy the surroundings.
San Francisco Museum of Modern Art
11 minutes' walk
The SFMOMA features an impressive collection of modern and contemporary art, along with rotating exhibitions and special events.
Museum of the African Diaspora
10 minutes' walk
This museum showcases the art, culture, and history of the African diaspora through engaging exhibitions and community programs.
John's Grill
2 minutes' walk
John's Grill offers a classic American menu with signature dishes like the Beefsteak Tomato, all in a rustic setting.
Puccini & Pinetti
2 minutes' walk
This Italian restaurant features an inviting atmosphere and popular dishes like handmade pasta and fresh seafood.
Les Joulins Jazz Bistro
1 minute's walk
A lively bistro combining live jazz with a diverse menu that includes American classics and signature cocktails.
King Of Thai Noodle
2 minutes' walk
This casual spot is known for its flavorful Thai dishes, including noodles, curries, and vegetarian options.
Les Joulins Jazz Bistro
1 minute's walk
Enjoy live jazz performances nightly while savoring delicious meals and drinks in a cozy atmosphere.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of US$22 per person per day.
Pets
Pets are not allowed.
Number of floors:
9
Number of rooms:
195
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Great location
Clean room
Comfy bed
Cons
Bath disfunctional
Guest reviewsbased on 1518 reviews
Helen from United Kingdom
Couple
King Room
3 nights in November 2025
|
Reviewed:January 18, 2026
9/10
automated check-inrooftop bar
The automated check-in made everything seamless. I really appreciated that. the rooftop bar was a secret treasure. The views were amazing. but the ambiance was so romantic!
the lack of coffee machine in the room was a bit of a letdown.
0 Helpful
Eddie from Australia
King Room
3 nights in November 2025
|
Reviewed:January 12, 2026
9.3/10
Super Clean and Efficient!
comfortable bedhelpful staffhigh-quality coffeeroom efficiency
The room offered everything I needed. I found the bed very comfortable, and I slept well. The staff were helpful and kind during my time there. I appreciated that the coffee provided was high-quality and tasty.
Location
9/10
The hotel is close to transit options, including BART and the metro. Union Square is only a short walk from the front door. There is convenient access to shopping and many restaurants in the surrounding area.
Service
9/10
The staff was very friendly and eager to assist with any questions. Check-in was seamless, facilitated by the helpful staff on hand. I received some useful local recommendations from the concierge.
Facilities
9/10
The rooms are modern with high-tech amenities controlled via an iPad. The breakfast buffet had a great selection, including cheese. The downstairs cafe offered a full breakfast bar with many choices.
Dining
10/10
The breakfast was AMAZING!!! I enjoyed the cheese, a part of the buffet selection. The bar offered a wide range of drinks, and snacks were always available. There was a selection of various foods and drinks.
0 Helpful
|
Owen from Australia
Single
King Room
4 nights in November 2025
|
Reviewed:January 07, 2026
9.6/10
FANTASTIC hotel experience
modern roomclean roomeasy accessaffordable drink
The room was modern, clean, and comfortable. The location allowed EASY access to transportation. I appreciated the bar and restaurant being open 24 hours. The drinks were also good and affordable, AMAZING!!!
The bed felt FIRM, not my preference.
Location
10/10
The hotel is very close to public transport. It is a short walk to the train station. This allows convenient access to various parts of the city. Public transportation is ESSENTIAL.
Dining
9/10
The hotel offers limited food options on the menu. The breakfast included tasty, fresh selections. This provided a perfect start to busy days exploring the city. The selections are WELL chosen.
Service
10/10
The staff was very accommodating and friendly. The entrance security was attentive, and the check-in was seamless. Everyone. I felt taken care of.
Rooms
9/10
The room included cool technologies for controlling blinds. Light settings were modern. The room had good selection of TV channels. This made it a comfortable and functional space to rest at night.
Facilities
10/10
The hotel includes inspiring artwork and furnishings throughout. The lobby is a spacious coworking space. The security staff is always on duty to ensure safety. A key is needed to access room floors.
0 Helpful
|
Eddie from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed:January 05, 2026
6/10
Some Issues Detracted from the Stay
good locationsmall roomimpractical sink
The hotel's location was pretty good.
The room was too small. The bed was positioned right by the window. It was difficult to move around it. I also found the sink being in the room itself instead of the bathroom impractical.
0 Helpful
Francis from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed:December 30, 2025
7/10
staff kindnesscity centergood locationmicro roomhigh rateweak service
I found the staff very kind. This hotel was clean and right in the middle of everything. The location made traveling around the city very easy.
Almost everything could have been better. The rooms felt micro sized compared to most hotel rooms in the country. I felt claustrophobic sometimes, especially in the bathroom. The rate was quite high for the weak service and the room size.
0 Helpful
Owen from Australia
Single
king room
3 nights in November 2025
|
Reviewed:December 19, 2025
7/10
a decent stay
usb-c cablevibrant lobbymouldy shower
the location is central. it is near various transport options. the rooms had sockets that supported usb-c cables (a nice touch!). the lobby is vibrant.
i had to use the escape stairwell to meet my uber. the shower border had mould. it needed a clean.
0 Helpful
Stephen from United States
Single
King Room
3 nights in November 2025
|
Reviewed:December 06, 2025
9/10
modern technologycomfortable bedconvenient location
My room featured modern technology! I controlled the lights and blinds via an iPad. The room also had a comfortable, large bed. I liked the hotel's convenient location near public transportation. It made getting around super easy!!!
The room was slightly smaller than expected.
0 Helpful
FAQs
About Citizenm San Francisco Union Square
How far is Citizenm San Francisco Union Square from San Francisco International Airport?
The hotel is located 20 km from San Francisco International Airport.
What dining options are available at Citizenm San Francisco Union Square?
The hotel features an on-site restaurant serving American cuisine.
Is breakfast offered at Citizenm San Francisco Union Square?
A continental or à la carte breakfast is available for an additional charge of 22 USD.
What are the nearby attractions to Citizenm San Francisco Union Square?
Nearby attractions include Union Square (0.5 km), Coit Tower (2 km), and Oracle Park (3 km).
What facilities does Citizenm San Francisco Union Square provide for business travelers?
The hotel offers a business centre and free Wi-Fi throughout the property.
What are the notable amenities available in the rooms at Citizenm San Francisco Union Square?
Rooms are equipped with air conditioning, a flat-screen TV, and free toiletries.
Does Citizenm San Francisco Union Square have a fitness center?
Yes, there is a fitness center available for guests.
What languages are spoken by the staff at Citizenm San Francisco Union Square?
The staff speaks multiple languages to assist international guests.
Where is Citizenm San Francisco Union Square located?
The hotel is ideally set in the Union Square district of San Francisco.
What public transportation options are near Citizenm San Francisco Union Square?
The hotel is within walking distance of Powell Street metro station.
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